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If you’re looking for a quick answer to a general question, you may find it here below:


BOOKING & PAYMENT

+ How can we contact you?

We can be contacted though the website on our Contact Page.

+ Where are you based?

The Digital Studio Booth is based in Bristol alt text

+ What area do you cover?

We cover roughly a 40 mile radius around Bristol. We charge for travel further afield - please contact us to find out more.

+ Is it possible to book the booth for several days?

Yes it is. Contact us if you would like to hire The Digital Studio Booth for more than 4 hours.

+ How far in advance do we have to book?

We reccomend booking at least 6 months before your event to get the day and time you need. However, its always worth checking with us whether we have any last minute availablity. You can book a maximum of up to 2 years before your event, and a minimum up to 1 week before, depending on availablity. We require a £100 deposit to secure the date.

+ How much is the deposit?

Deposits are £100 to secure the date. This will be deducted from your overall price. You have up till 1 week before your event to pay the remaining balance.

+ When must the booth be paid for?

Full balance of the booth hire must be paid 1 week before the event. Failure to do so will result in cancellation and a forfeit of the deposit. We will send you an invoice with the total amount to be paid, when to pay, and how to do so.

+ How do I pay?

We accept payments for the booth through Bank Transfer and Paypal. We will send you an invoice with details on how to pay.

+ What are idle hours?

Idle hours is the time during which the booth is set up, but not in use. For example, if set up is needed at 8am but you and your guests do not use it untill 11am, there will be 3 idle hours. These are charged at £25 per hour.

+ Can the hire time be extended on the day?

This is dependent on various circumstances. We always recommend asking as it may be possible to do so.

+ What if I need to cancel my booking?

Simply contact us via email or phone to cancel. For a full refund, cancellation is required 60 days or more before the event. After this time, your deposit will be forfeited.


SET UP OF THE DIGITAL STUDIO BOOTH

+ How much space is needed for the booth?

The booth requires a minimum of 3 x 3 metres. Our prop table will also require an additional 1 x 2 metres, unless provided by the venue.

+ How big are the backdrops you supply?

They're all 2 x 2 metres.

+ What does the booth need to function?

We need near by access to at least 1 standard plug socket to provide power to the booth.

+ Can you set the booth up upstairs?

Of course - we can set the booth up on any floor provided there is adequet access to the area.

+ Can you set up in a tent or marquee?

Yes, as long as we have power access, stable, level flooring and sufficient covering from the elements.

+ Will the booth still work outdoors in bad weather?

Due to the booth running on electricity, it would be a bad idea to run it in rain, snow, hail or windy conditions without the appropriate quality shelter.

+ How long does the booth take to set up and take down?

Both set up and take down time is roughly 30 minutes.


USING THE BOOTH

+ How do you use the booth?

Its super simple: alt text All booth bookings have unlimited prints, so dont feel you have to hold back!

+ What kind of props do you have?

We have all the favourites - glasses, hats, wigs, signs and more. We have offered themed and custom made props for several events, so please let us know if you'd like something specific. Have a look through our galleries to get an idea of what we've got and have done before.

+ Can we choose the props you bring?

Of course - we will let you know what we have available and you can choose what you feel will best suit the type and style of your event.

+ Can we supply our own props or backdrop?

Absolutely! Just let us know when making your booking.

+ What is the optional guestbook?

We provide a the option of a ring bound guestbook with all our bookings so you and your guests can stick photo prints in and write messages. This is a great addition for weddings, anniversaries or birthday parties as it makes a lovely keepsake.

+ Will there be a booth operator?

The beauty of our Digital Studio Booth is that once it's set up, it runs entirely self sufficently. However, we always have a booth assistant on standby to ensure everything keeps running perfectly smoothly.


THE PHOTOS

+ How do we recieve our photos after the event?

We send all our clients a USB memory stick with all the photos from the event in both colour and black & white, as well as the digital print layouts. If you wish, we can also create an online shared folder for you to access.

We do not place copywright on our booth images, so we are happy for you to use and distribute the photos as you wish.

Of course. We can add a password to your photos on our web gallery. If you do not want photos from your event to be posted onto our Facebook or Instagram page, please let us know.

+ What size prints do you offer?

We offer prints in either 6 x 4 inches, or in slim 6 x 2 inches.

+ How many prints can we have?

Our standard booking packages offer unlimted prints for you and your guests, so you dont have to worry about limiting yourselves.

+ How can we share photos with family and friends?

Once you have digital copies of your photos, you can send and share them to anyone you want to. However, if you would like instant social media sharing, we have the social pod from which you can instantly email photos to your inbox, and then you can share them on any platform you wish. This is dependent on WIFI access and will have additional costs.

+ Can I provide my own design for the prints?

Certainly! Let us know if you'd like to create your own and we can send you the require specifications to make the design fully compatible with our software and printer.


OTHER FAQs…

+ What insurance do you have?

The Digital Studio Booth has full Public Liability Insurance and Public Indemnity Insurance.

+ Are you PAT tested?

Yes, our electrical equiptment have all been tested. We are able to provide proof on the venue's request.

+ Are you DBS checked?

Yes, we make sure that our booth attendants are appropriately DBS checked, even for schools.


If you do have any other questions or inquiries, please contact us